Shared Services Centre (SSC) project was one of the priority actions undertaken in the workplace in 2013.

Goals and priorities

Improvement of employee access to corporate information

There is a system of internal communication in the ENEA Capital Group. Eight multimedia kiosks, that provide access to current information to employees who due to the nature of work have a difficult access to the computer, are accessible to employees of Kozienice Power Plant which belongs to ENEA Wytwarzanie S.A. company.  Modern IT tools allow employees to use the corporate intranet and intranet of Kozienice Power Plant, phone book of the ENEA Capital Group and ENEA Wytwarzanie and ENEA SA websites.

Preparation for a Shared Services Centre launch

Shared Services Centre (SSC) project was one of the priority actions undertaken in the workplace in 2013. Implementation of the SSC involves changing the work organization and transfer of a large group of employees between companies. This applies in particular to employees of finance, accounting, customer service and IT areas of the largest companies of the Capital Group.

In order to prepare employees for a change,  a series of meetings of the Management Board with the employees was conducted, in particular with the employees from the Client service and ITC area of  ENEA SA, ENEA Operator, ENEA Wytwarzanie and ENEA Trading companies in 2013 and 2014. Directors and SSC project managers organized nearly 80 meetings with managers, employees and trade union representatives till the second half of 2014, during which assumptions and goals of the SSC project were presented as well as the rules for the transition to the new employer.

Moreover, ENEA Centrum has launched a dedicated intranet site devoted to the creation of the Shared Services Centre. The Company has released a brochure for employees and created a mailbox  where they could address their questions. In total, more than 300 questions asked by employees were answered.