Stakeholders' Map

 

Clients

Communication channels
Direct contacts   

Direct contact with the Client Service Office

Customer Hotline

Customer satisfaction research

Meetings and events organized for key business Customers

Media & online

Special website tabs at www.enea.pl dedicated to different Customers, such as    "Energy for Home," "Energy for Business"

Customer Forum at www.enea.pl, chats, blogs

Channel ENERGA NEWS at www.elko.com.pl

Customers environmental education through actions such as "In contact with  nature," and dedicated educational and social portal www.wkontakcieznatura.pl

Reports & publications

Annual report

CSR Report

Local communities, public opinion

Communication channels
Direct contacts   

Direct meetings and cooperation with representatives of the local communities

Participation of ENEA Capital Group and ENEA S.A. employees in activities for the sake of local communities within  Employee Volunteer Program

Lectures and participation in industry events and events dedicated to corporate social responsibility

Media & online

Communication with local and national media

www.enea.pl website, including extensive website tab dedicated to corporate  social responsibility,  ENEA S.A. strategic goals in that respect and their implementation

Profile on Facebook dedicated to environmental education

Reports & publications

Community engagement report

CSR Report

Natural environment

Communication channels
Reports & publications

We communicate our impact on environment through statements and reports sent to government entities dedicated to environment protection and through the CSR Report.

Employees

Communication channels
Direct contacts   

Employee satisfaction research

Meetings, trainings, team building

Cooperation with trade members

TOP 300 meetings and newsletters

Employee volunteer program

Media & online

Intranet

Newsletters

Broadcasting system

Reports & publications

Broadcasting system

CSR report

Community engagement report

Local authorities

Communication channels
Direct contacts

Direct meetings, participation in local events

Representatives of ENEA S.A. take an active part in the working group appointed  by the governor of Wielkopolska. Its goal is to identify the essential social needs and planning measures for their implementation

Conferences

Media & online

Channel ENERGY NEWS www.elko.com.pl

Website

Reports & publications

Community engagement report

CSR Report

More

Investors

Communication channels
Direct contacts

Investor Relations Office

Face-to-face meetings with investors

Meetings, such as road shows, participation in conferences, events and lectures

Media & online

Applications for investor relations, available on appliances iPhone / iPad and Android smartphones

Website

Reports & publications

Current and quarterly reports

Annual report

CSR report

More

Non-governmental organizations, beneficiaries, social partners, scientific institutions

Communication channels
Direct contacts   

Direct contact

Dialog during the implementation of shared projects

Media & online

Website

Application form for beneficiaries

Reports & publications

Community engagement report

CSR Report

More

Contractors and suppliers

Communication channels
Direct contacts   

Direct communication with dedicated people from individual companies of the Capital Group appointed for cooperation

Competitions and tenders

Industry meetings, trade fairs

Media & online

Website

Reports & publications

Annual report

CSR Report

More

Industry organizations

Communication channels
Direct contacts

Meeting

Trade fairs

Membership in organizations

Participation in working groups, authorities, industry organizations

Reports & publications

Annual report

CSR report

More

Media

Communication channels
Direct contacts

Meetings with media representatives

Media & online

Press office and communication

Contact by the dedicated e-mail

Website

Reports & publications

Community engagement report

CSR Report

Public administration

Communication channels
Direct contacts

Direct meetings

Conferences

Reports & publications

Reports

Annual report

CSR Report

More